Loyal Card

Privacy Policy

Effective Date: June 10, 2026

Welcome to LoyalCard ("LoyalCard", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the LoyalCard mobile application and our website at https://loyalcards.tech/.

By using LoyalCard, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Account Information

When you create an account, we may collect:

  • Email address
  • Unique user ID

We do not store or have access to your password.

Loyalty Card Information

You may choose to store:

  • Loyalty card names
  • Loyalty card numbers
  • Store or merchant names
  • Barcode or QR code information
  • Card images (if uploaded)
  • Any other information you voluntarily add

Device & Technical Information

We may automatically collect:

  • Device type
  • Operating system
  • App version
  • Crash reports
  • Diagnostic information
  • Performance information

This information helps us improve the reliability and security of the App.

2. How We Use Your Information

We use your information to:

  • Create and manage your account
  • Securely store your loyalty cards
  • Synchronize your data across your devices
  • Improve app functionality and performance
  • Respond to customer support requests
  • Detect fraud and unauthorized activity
  • Comply with applicable legal obligations

We do not sell your personal information.

3. Cloud Storage & Third-Party Services

LoyalCard uses trusted third-party services, including Google infrastructure, to provide secure authentication and data storage.

Services may include:

  • Google infrastructure
  • Cloud infrastructure
  • Google Cloud Storage (where applicable)
  • Google Analytics (if enabled)
  • Google Crashlytics (if enabled)

These providers may process your information in accordance with their own privacy policies.

4. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information only:

  • When required by law
  • To comply with legal obligations
  • To protect our legal rights
  • To investigate fraud or security incidents
  • With trusted service providers that help operate the App under appropriate confidentiality obligations

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services
  • Maintain your account
  • Meet legal obligations
  • Resolve disputes
  • Enforce our agreements

If you delete your account, we will take reasonable steps to remove or anonymize your personal information, subject to legal and operational requirements.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Request a copy of your personal information
  • Object to certain processing activities
  • Withdraw consent where applicable

8. Account & Data Deletion

You may request deletion of your LoyalCard account and associated personal data at any time.

Where technically and legally possible, we will permanently remove or anonymize your personal information within a reasonable period after receiving your request.

Certain information may be retained where required by law or for legitimate business purposes.

9. Children's Privacy

LoyalCard is not intended for children under the age required by applicable law, and we do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

10. International Data Transfers

Your information may be stored or processed on servers located outside your country of residence through our cloud infrastructure providers.

Where required by law, appropriate safeguards will be implemented to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will become effective immediately upon publication within the App or on our website. Continued use of LoyalCard after changes are published constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Website: https://loyalcards.tech/

Email: support@loyalcards.tech

We will make reasonable efforts to respond to your request as promptly as possible.